Wählen Sie zwischen:
Choose between:
Starter€ 19/ Monat |
Team€ 29/ Monat |
BusinessCustomer Service€ 49/ Monat |
BusinessE-commerce€ 49/ Monat |
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|---|---|---|---|---|---|
| Kanäle | |||||
| Web-Chat | 1 | 1 | 1 | 1 | 1 |
| 1 | 1 | 1 | 1 | ||
| Facebook Messenger | 1 | 1 | 1 | 1 | |
| SMS | 1 | 1 | 1 | ||
| 1 | 1 | 1 | |||
| Chatbot Flow | 1 | 1 | 1 | ||
| Tools | |||||
| Quick Reply | 1 | 1 | 1 | 1 | 1 |
| Chat Sneak Preview | 1 | 1 | 1 | 1 | |
| E-commerce | |||||
| Zahlungen | 1 | 1 | |||
| Einkaufswagen | 1 | 1 | |||
| WhatsApp catalog connector | 1 | 1 | |||
| Nachricht mit mehreren Produkten | 1 | 1 | |||
| Support mehrerer Webseiten | 1 | 1 | |||
| Automatischer Zahlungslink | 1 | 1 | |||
| Allgemein | |||||
| Mobile App | 1 | 1 | 1 | ||
| Multiple website support | 1 | 1 | 1 | 1 | |
| Google Universal Analytics Integration | 1 | 1 | 1 | 1 | |
| API-integrationen | 1 | ||||
| Built-In CRM | 1 | 1 | 1 | ||
| CRM-Integrationen | 1 | 1 | 1 | ||
| Chat | |||||
| Auswahl des Designs | 1 | 1 | 1 | 1 | 1 |
| Anpassung der Begrüßung (gezielte Botschaft/Einladung) | 1 | 1 | 1 | 1 | 1 |
| Informationen vor dem Chat | 1 | 1 | 1 | 1 | 1 |
| Unterstützung der Sprache Markdown | 1 | 1 | 1 | 1 | 1 |
| Externe Weiterleitung | 1 | 1 | 1 | 1 | 1 |
| Mehrstufiges Routing | 1 | 1 | 1 | 1 | 1 |
| Schließender Text | 1 | 1 | 1 | 1 | 1 |
| Offline-Nachricht | 1 | 1 | 1 | 1 | 1 |
| Visuelle Erinnerung (Eröffnungstext) | 1 | 1 | 1 | 1 | 1 |
| Chat sneak preview | 1 | 1 | 1 | 1 | |
| Zufriedenheitsumfragen | 1 | 1 | 1 | 1 | 1 |
| Chat exportieren | 1 | 1 | 1 | 1 | |
| Button-Anpassung | 1 | 1 | 1 | 1 | |
| Spezialisiertes Routing | 1 | 1 | 1 | ||
| Automatische Weiterleitung | 1 | 1 | 1 | 1 | |
| SMTP E-Mail Weiterleitung | 1 | 1 | 1 | 1 | |
| Benutzerdefiniertes CSS | 1 | 1 | 1 | ||
| Anpassbares Chat-Fenster | 1 | 1 | 1 | ||
| Erstellung von Vorlagen | 1 | 1 | 1 | 1 | |
| Boomerang | 1 | 1 | 1 | 1 | |
| Aufgeschobener Chat | 1 | 1 | 1 | 1 | |
| Konversation beginnen | 1 | 1 | 1 | 1 | |
| Automatische Weiterleitung von Leads | 1 | 1 | 1 | ||
| Account | |||||
| Unterstützung mehrerer Benutzer | 1 | 1 | 1 | 1 | 1 |
| Gruppenfunktion zur Gruppierung von Agenten | 1 | 1 | 1 | 1 | 1 |
| Mehrere Kampagnen | 1 | 1 | 1 | 1 | |
| Agents | |||||
| Ansicht (Liste & Detailliert) | 1 | 1 | 1 | 1 | 1 |
| Besucherverlauf auf der Website | 1 | 1 | 1 | 1 | 1 |
| Click Path | 1 | 1 | 1 | 1 | 1 |
| Zugriffsquelle | 1 | 1 | 1 | 1 | 1 |
| Aktivität der Agenten | 1 | 1 | 1 | 1 | 1 |
| Chat-Weiterleitung | 1 | 1 | 1 | 1 | 1 |
| Konversation kopieren | 1 | 1 | 1 | 1 | 1 |
| Desktop-Benachrichtigungen | 1 | 1 | 1 | 1 | 1 |
| Ton-Benachrichtigungen | 1 | 1 | 1 | 1 | 1 |
| Erweiterte FAQ-Suche | 1 | 1 | 1 | 1 | 1 |
| Besucherblockierung | 1 | 1 | 1 | 1 | 1 |
| E-Mail-Nachverfolgung | 1 | 1 | 1 | 1 | |
| Chat-Tagging | 1 | 1 | 1 | 1 | 1 |
| Analytics | |||||
| Datenexporte | 1 | 1 | 1 | 1 | 1 |
| Freigabe-Exporte | 1 | 1 | 1 | 1 | |
| Erweiterte Datenfilter | 1 | 1 | 1 | 1 | 1 |
| Tracking der Konversion | 1 | 1 | 1 | 1 | |
| Übersicht über die Agentenleistung | 1 | 1 | 1 | ||
| Detaillierte Chat-Statistiken | 1 | 1 | 1 | 1 | 1 |
| Konversationen Metadata Export | 1 | 1 | 1 | 1 | |
| Sales Metadata Export | 1 | 1 | |||
| Special | |||||
| Private Cloud | 1 | ||||
| Whitelabel | 1 | ||||
| API | 1 | ||||
| Add-ons | |||||
| Bildschirmfreigabe |
25€ per\m |
25€ per\m |
|||
| Video chat |
25€ per\m |
25€ per\m |
Starter€ 190/ year |
Team€ 290/ year |
BusinessCustomer Service€ 490/ year |
BusinessE-commerce€ 490/ year |
EnterpriseContact sales for more info |
|
|---|---|---|---|---|---|
| Channels | |||||
| Webchat | 1 | 1 | 1 | 1 | 1 |
| WatsApp | 1 | 1 | 1 | 1 | |
| Facebook Messenger | 1 | 1 | 1 | 1 | |
| SMS channel | 1 | 1 | 1 | ||
| Email channel | 1 | 1 | 1 | ||
| Video chat | 1 | 1 | |||
| Chatbot flow | 1 | 1 | 1 | ||
| Tools: | |||||
| Screen share | 1 | 1 | |||
| Chat Sneak Preview | 1 | 1 | 1 | 1 | |
| E-commerce | |||||
| Payments | 1 | 1 | |||
| Shopping cart | 1 | 1 | |||
| WhatsApp catalog connector | 1 | 1 | |||
| Single product message | 1 | 1 | |||
| Multi product message | 1 | 1 | |||
| Automated payment link | 1 | 1 | |||
| General | |||||
| Mobile app | 1 | 1 | 1 | ||
| Multiple website support | 1 | 1 | 1 | 1 | |
| Google Universal Analytics integration | 1 | 1 | 1 | 1 | |
| API integrations | 1 | ||||
| Built-in CRM | 1 | 1 | 1 | ||
| CRM integrations | 1 | 1 | 1 | ||
| Chat | |||||
| Theme selection | 1 | 1 | 1 | 1 | 1 |
| Greeting customization (targeted message/invite) | 1 | 1 | 1 | 1 | 1 |
| Pre-chat information | 1 | 1 | 1 | 1 | 1 |
| Support markdown language | 1 | 1 | 1 | 1 | 1 |
| Quick reply | 1 | 1 | 1 | 1 | 1 |
| External forwarding | 1 | 1 | 1 | 1 | 1 |
| Multi-level routing | 1 | 1 | 1 | 1 | 1 |
| Closing text | 1 | 1 | 1 | 1 | 1 |
| Offline message | 1 | 1 | 1 | 1 | 1 |
| Visual reminder (opening text) | 1 | 1 | 1 | 1 | 1 |
| Chat sneak preview | 1 | 1 | 1 | 1 | |
| Satisfaction surveys | 1 | 1 | 1 | 1 | 1 |
| Export chat | 1 | 1 | 1 | 1 | |
| Button customization | 1 | 1 | 1 | 1 | |
| Specialist routing | 1 | 1 | 1 | ||
| Auto-forward | 1 | 1 | 1 | 1 | |
| SMTP email follow up | 1 | 1 | 1 | 1 | |
| Custom CSS | 1 | 1 | 1 | ||
| Customizable chat window | 1 | 1 | 1 | ||
| WhatsApp: | |||||
| Template creation | 1 | 1 | 1 | 1 | |
| Boomerang | 1 | 1 | 1 | 1 | |
| Postponed chat | 1 | 1 | 1 | 1 | |
| Start conversation | 1 | 1 | 1 | 1 | |
| Automated lead follow up | 1 | 1 | 1 | ||
| Account: | |||||
| Support multiple users | 1 | 1 | 1 | 1 | 1 |
| Group feature to cluster agents | 1 | 1 | 1 | 1 | 1 |
| Multiple campaigns | 1 | 1 | 1 | 1 | |
| Agents: | |||||
| Agent view (list & detailed) | 1 | 1 | 1 | 1 | 1 |
| Visitor history on website | 1 | 1 | 1 | 1 | 1 |
| Click path | 1 | 1 | 1 | 1 | 1 |
| Visit source | 1 | 1 | 1 | 1 | 1 |
| Agent activity | 1 | 1 | 1 | 1 | 1 |
| Chat forwarding | 1 | 1 | 1 | 1 | 1 |
| Copy transcript | 1 | 1 | 1 | 1 | 1 |
| Desktop notifications | 1 | 1 | 1 | 1 | 1 |
| Sound notifications | 1 | 1 | 1 | 1 | 1 |
| Advanced FAQ lookup | 1 | 1 | 1 | 1 | 1 |
| Visitor blocking | 1 | 1 | 1 | 1 | 1 |
| Email follow up | 1 | 1 | 1 | 1 | |
| Chat tagging | 1 | 1 | 1 | 1 | 1 |
| Analytics: | |||||
| Data exports | 1 | 1 | 1 | 1 | 1 |
| Share exports | 1 | 1 | 1 | 1 | |
| Advanced data filter | 1 | 1 | 1 | 1 | 1 |
| Tracking conversion | 1 | 1 | 1 | 1 | |
| Agents performance overview | 1 | 1 | 1 | ||
| Detailed chat statistics | 1 | 1 | 1 | 1 | 1 |
| Conversations export | 1 | 1 | 1 | 1 | |
| Sales export | 1 | 1 | |||
| Special: | |||||
| Private cloud | 1 | ||||
| Whitelabel | 1 | ||||
| API | 1 |
